Statistics and managementModule ORGANIZZAZIONE AZIENDALE
Academic Year 2025/2026 - Teacher: ROSARIA ADDAMOExpected Learning Outcomes
Course Structure
L’attività didattica si articolerà attraverso lezioni frontali, con l’ausilio di mappe concettuali e – ove necessario – dimostrazioni in forma grafica dei concetti ed istituti economici più importanti. Sarà stato dato ampio spazio agli interventi degli studenti.
I supporti didattici utilizzati durante le lezioni saranno sempre quelli presenti in aula.
Required Prerequisites
Attendance of Lessons
Detailed Course Content
The concept of Organization and its relevance within the company – H. Simon's delimited rationality – K. Weick and Sensemaking in Organizations: inferential processes and their applications in Healthcare – What, how and for whom to produce – The organization of the company in the presence of "scarcity" of resources and the frontier of production possibilities – The frontier of production possibilities in the healthcare sector, with the introduction of technologies – Health Technology Assessment (H.T.A.) – The problem of user "mobility" and "Patient engagement" – Social-welfare organizational models seen through the healthcare systems of Western countries – The mutualistic healthcare system – The National Healthcare System (S.S.N.) – Focus on the organizational evolution of the Italian National Healthcare System – The phenomenon of the "third party payer" and waste – Sources of financing of the Italian National Healthcare System – The private insurance healthcare system – The phenomenon of cream skimming and the current organizational choices of the company Healthcare Facing Low-Profit Healthcare Services – New Forms of Healthcare Financing: Health Savings Accounts – Corporate Organizational Models: Taylorism – Toyotism and Total Quality Management (T.Q.M.): Corporate Quality Management – The Deming Cycle (P-D-C-A) and Continuous Improvement in Corporate Management – Baumol and the Theory of Unbalanced Growth between the Private and Public Sectors. Organization in Private and Public Companies: Differences and Similarities after Legislative Decree 150/2009 – Quality in Healthcare: Professional Quality; Organizational Quality; “Perceived” Quality – Benchmarking – Reengineering – E-Health and the Various Interpretations of Digital Healthcare.
Textbook Information
1. SORTINO A., Manuale di Organizzazione aziendale, Edizioni Giuridiche Simone, Napoli, Latest Edition.
or
2. ZANGRANDI, A. (a cura di), Economia e management per le professioni sanitarie, Mc Graw Hill, Milano, Latest Edition (only chapters 1-2-3-4-5-6-7-8).
The chosen text must necessarily be integrated with the contents of the lessons and with the teaching materials distributed by the teacher.
Course Planning
| Subjects | Text References | |
|---|---|---|
| 1 | The Concept of Organization and Its Relevance Within the Company. The Authors of Organization. The Organization of the Company. | Text 1: Chapters 1, 2, 7, 8 Text 2: Part I, Chapter 1 |
| 2 | Healthcare Economics. Social-care Organizational Models Seen Through the Lens of Western Healthcare Systems. | Testo 1: Capitoli 1, 2, 3 Testo 2: Parte I, Capitoli 2, 3 |
| 3 | The Economic Theory of Hospitals. | Text 1: Chapters 4, 5, 6 Text II: Part III, Chapters 5, 6, 7, 8 |
| 4 | Corporate Organizational Models. | Text 1: Chapters 6, 7, 8, 9, 10, 11, 12 Text II: Part II, Chapters 4, 5, 6 |
| 5 | Corporate Quality Management. Continuous improvement in corporate management. Organization in private and public companies: differences and similarities. Benchmarking. E-Health and ICT in Healthcare. | Text 1: Chapters 8, 9, 12, 13, 14 Text II: Part II, Chapter 7; Part III, Chapter 8 |
Learning Assessment
Learning Assessment Procedures
Examples of frequently asked questions and / or exercises
1 – H. Simon.
2 – K. Weick.
3 – Sensemaking.
4 – Production Possibilities Frontier.
5 – Health Technology Assessment (HTA).
6 – Healthcare Marketing.
7 – Healthcare Models and Systems.
8 – The Organization of Healthcare Services in Italy: Operation and Financing Systems.
9 – Hospital Economic Theory and Low-Profit Services.
10 – Benchmarking in Healthcare.
11 – Work Organization Models in Healthcare Companies and Healthcare Organizations.
12 – Corporate Quality Management.
13 – Continuous Improvement in Healthcare Management.
14 – Organization in Private and Public Healthcare Companies: Differences and Similarities.
15 – Benchmarking in Healthcare.
16 – E-Health and Information and Communications Technology (ICT) in Healthcare.