SCIENZE DEL MANAGEMENT SANITARIO
Academic Year 2020/2021 - 3° Year- ORGANIZATION BEHAVIOUR AND DESIGN, : Rosalia Maria Ragusa
- SISTEMI DI ELABORAZIONE DELLE INFORMAZIONI: Vincenzo Milazzo
- INFORMATICA: Alfredo Ferro
Scientific field
- SECS-P/10 - Organization studies
- ING-INF/05 - Information processing systems
- INF/01 - Informatics
Term / Semester: 2°
ENGLISH VERSION
Learning Objectives
- ORGANIZATION BEHAVIOUR AND DESIGN,
The course develops skills in business organization in order to understand how the single laboratory technician activity is placed in the view of the national health system and more generally in the country system. The key issue is the presentation of the basic concepts behind any organization and the objectives that it must propose and achieve.
The model of organization present in the Italian health authorities , their goals and working methods are presented.
Should teaching be carried out in mixed mode or remotely, it may be necessary to introduce changes with respect to previous statements, in line with the programme planned and outlined in the syllabus.
- SISTEMI DI ELABORAZIONE DELLE INFORMAZIONI
The goal of the course is to provide general concepts of IT processing system (knowledge and understanding) and how it can be applied in the health sector, analyzing concrete examples (applying knowledge and understanding), deepening aspects related to managerial systems in the governance and monitoring of operational processes with the function of supporting decision-making steps (making judgements).
Cooperative learning and PBL activities will develop communication and learning skills
Course Structure
- ORGANIZATION BEHAVIOUR AND DESIGN,
Frontal lessons.
It is foreseen the presentation of examples illustrating the different structures described.
Learning assessment may also be carried out on line, should the conditions require it.
- SISTEMI DI ELABORAZIONE DELLE INFORMAZIONI
Frontal teaching - cooperative learning
Should teaching be carried out in mixed mode or remotely, it may be necessary to introduce changes with respect to previous statements, in line with the programme planned and outlined in the syllabus.
Learning assessment may also be carried out on line, should the conditions require it.
Detailed Course Content
- ORGANIZATION BEHAVIOUR AND DESIGN,
Organization Theory: The Basics.
Mission and vision. Primary and secondary objectives.
Human resources and their exploitation.
Health organization in Italy. Origins SSN. Law 833/78. The USL.
D. Decree 502/92: corporatization in Health.
Strategic Management: the role General Manager, Corporate and Health
Autonomy of ASL.
Companies and local hospitals
L. 229/99
The departments and health districts
Institutional accreditation and optional.
The details of hospital discharge.
The remuneration system in DRG.
Organization admissions and performance (ordinary hospital admissions, day hospital, day surgery, day services, outpatient )
Emergency organization of the territory.
Home care organization
- SISTEMI DI ELABORAZIONE DELLE INFORMAZIONI
- General and functional architecture of a data processing system;
- Information systems in the medical field: Medical record - e-Health - HIS – HL7
- Information System and Database
- Systems for the governance of operational processes with decision support (DWH - BI-KPI)
- Use of BI tools for creating managerial dashboards
- Use of IT systems for planning and time control (WBS - Gantt)
Textbook Information
- ORGANIZATION BEHAVIOUR AND DESIGN,
Gianfranco Damiani (Autore), Walter Ricciardi
Manuale di programmazione e organizzazione sanitaria
Idelson – Gnocchi II Edizione
R.L. Daft
Organizzazione aziendale
APOGEO
Tecniche di management sanitario. Strategia, organizzazione, programmazione, controllo e miglioramento della qualità dei servizi per gestire il cambiamento della sanità
Franco angeli Editore
- SISTEMI DI ELABORAZIONE DELLE INFORMAZIONI
Informatica medica - Alberto Rosotti