BUSINESS ORGANIZATION and forensic disciplines 4

Module BUSINESS ORGANIZATION

At the end of the Business Organization Course, students must acquire:

1.Knowledge and understanding: knowing how to identify the basic elements of a business organization and the main purposes. Knowing how to use specific terms relating to healthcare organizations. Know what the recent innovations of healthcare organizations are

2. Ability to apply knowledge and understanding: being able to identify what the professional role of the nurse is within the territorial and hospital corporate organizations of the NHS and SSR, identifying their role in multidisciplinary contexts.

3. Judgment skills: knowing how to use indicators, data and information to carry out evaluations of the organizational contexts in which one operates, managing to identify solutions to the problems encountered during professional activity, through the analysis of the operating methods of the health organizations of the SSR.

Be able to identify strengths and weaknesses of the nurse's role. Being able to express alternative ideas to those present within the contexts in which the professional activity takes place.

      4. Communication skills: being able to present arguments regarding the nurse's scope of professional intervention to the other students present in the classroom, managing to communicate aspects regarding the organizational structure of healthcare that need innovative interventions. Being able to communicate, with appropriate language, with other professionals such as information, operational hypotheses, critical issues.

5. Learning ability: Course participants are required to be able to combine the theoretical, regulatory, managerial and organizational knowledge acquired with their use in professional practices.

The course includes frontal lessons, with the use of audiovisual supports and in-depth analysis regarding the analysis of the organizational structures of some local health companies and hospital companies, through the use of specific documentation.  With moments of interactive reflection on particular areas relating to the organizational structures of the SSR.

For the planned teaching methodology, attendance at lessons is considered essential, in consideration of the in-depth analysis of specific disciplinary areas concerning healthcare organizations and the implications on a professional level.

The Course, in relation to the specific training paths of the students, has the objective of acquiring elements relating to the organizational structure of a company, with particular reference to healthcare companies. The aim is to know how to fit within the corporate structures of the SSR, managing to have a systemic vision of the functioning of the structures and services. The aim is to be able to carry out the professional activity with competence, being able to be part of the multidisciplinary teams that operate within healthcare companies. The course aims to stimulate organizational culture, through an in-depth knowledge of the main coordinates regarding company services. The consolidation of useful tools for a careful reading of the organization and its critical issues in terms of functioning and interpersonal and professional relationships. Another element covered is the awareness of the need for continuous quality improvement, also through clinical and organizational appropriateness and awareness of the fundamental role of human resources.

Subjects

- Basic elements of business organizations, management, purposes

- The organization as a resource

- Organizational models

- Importance of organizational culture

- Healthcare organizations, institutional mandate, goals, activities

- Elements of epidemiology and health needs

- Corporate organization and organizational models of the NHS and the SSR system

- The process of corporatization of the NHS and the SSR, organizational aspects

- Organizational architecture of healthcare companies and hospitals

- Evolution of organizational models of local and hospital care

- Health planning and recent types of planning

- The methods of financing the NHS

- Company documents and role in the management of SSR companies

- Authorization, accreditation and contractual agreements

- Quality in healthcare: interventions to improve the quality of services

- Health districts: regulatory references, organizational structure, nursing activities.

- Define the different organizational methods of the nursing service, the hierarchical and functional relationships, the advantages and disadvantages that characterize them

- Organizational models in the healthcare sector by intensity of care and intensity of process

- The Departments: mission, organization, professionalism

- The company nursing service

- Clinical risk management

- Appropriateness of interventions: PDTA, guidelines, protocols, recommendations

- Multidisciplinary work in services

- Community homes and community hospitals: activities and role of nurses

- Social and health information systems

- Management of health emergencies

- Psycho-social risks of healthcare workers, evaluation and prevention

Damiani, G., Specchia, M.L., Ricciardi, W, Manual of Healthcare Planning and Organization, Naples, Idelson-Gnocchi, IV Ed., 2021

Material provided by the teacher and lesson slides will be used.

From the beginning of the course, students will receive information regarding the final exam and the objectives to be pursued. The final test will be carried out through a written paper relating to the program and contents of the lessons, requiring answers that take into account the different levels of understanding of the healthcare context; concerning NHS and SSR companies; in addition to the organizational one, also multidisciplinary professional relationships, in specific operational contexts. Interaction and active participation represent important elements of evaluation with respect to the educational objectives of the course.

- What is the organizational structure of the local health authorities

- What role do PDTAs have in healthcare activities

- What are the interventions to be used for continuous quality improvement

- Describe the main methods of organizational investigation